South West Broadband Customer Knowledge Base

Resetting a cPanel Password

You can change your cPanel password via your customer portal:

1) Login to

2) Navigate to

3) Click 'Manage' next to the service you would like to change (not the drop down arrow)

4) Click 'Change password' beneath the service title

5) Fill out your new password and click 'Save changes'

You will then be able to login to cPanel using your normal username and the new password that you have selected.