South West Broadband Customer Knowledge Base

Welcome to our Knowledge Base

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This knowledge base covers many common questions that our customers ask us. We hope that this useful resource will help you find solutions to your problems.

Please expand the relevant category on the left which matches the area of your query.


Can't find an answer?

We strive to provide a fast, friendly customer service. If you can't find a solution here then feel free to get in touch by emailing support@swbroadband.co.uk or chat to us on Skype for Sales or Technical Support, simply add swbroadband to your contact list

We're also on Twitter, although not an official medium for support; you can always get our attention on twitter. Follow us for all the latest offers and technology gossip. Follow @swbroadband and we'll follow you back!

If you would like to speak to us on the Telephone then call us on 01872 672 050 All calls are charged at your local rate