1. Download an FTP Client. We would recommend using WinSCP, it’s one of the most popular FTP clients and it’s also free!
https://winscp.net/download/WinSCP-5.11.2-Setup.ex...
Once you have installed WinSCP, we can look at getting connected to the server. We are going connect using your cPanel login credentials. When you first set up an account with us, you would have received an email with the details on how you can gain access to your control panel. If you have lost those details, feel free to raise a support ticket or call in.
2. Please open WinSCP and make sure the File protocol is set to FTP then enter in the connection details:
Host name: This is usually ftp.yourdomain.co.uk
User name: The same as your cPanel username
Password: The same as your cPanel password
Port number: This should be 21
After you have entered in your connection information click login.
3. Now you are connected, you will see two panes, the left side is your local folder structure and the right side is the remote servers folder structure. The contents of your website will be within a folder called “public_html”, every document for your website should be inside this directory.
5. To upload or download files, simply drag and drop them into place. As an example I have dragged the file “test.html” from my local computer (left pane) to the server (right pane). This would now mean that you could access that file by going to www.yourdomain.co.uk/test.html.
