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Rebooting a Server on Scout

Last updated by Ashley Cawley on February 07, 2024 10:39

00:00: Welcome to this guide on rebooting a server on Scout.

00:04: After logging into and opening your Scout control panel you will see a page like this.

00:10: Select "Servers" from the left hand side.

00:13: Ensure you are working with the correct server by checking its Hostname or IP address at the top.

00:19: Click on the "Settings" link beneath.

00:22: From the top menu select the "Other" tab.

00:25: Welcome to the Danger Zone! Here you will find buttons which in some scenarios can help you, but they can also cause disruption to all sites hosted on that server as well, so they should be used with caution.

00:36: If a server has become overwhelmed or has stuck processes, then quite often this first option to Restart Services can be successful at unblocking things and can be quicker to do instead of a full server reboot. Choose the "Restart services" option and that will restart things like the Web Server software and Database Engine etc. Allow a couple of minutes after restarting services and see if that has fixed your issue. If not, then we can move onto rebooting the server as a whole.

01:02: Click on the "Reboot" button.

01:05: Double-check the server mentioned is indeed the server you would like to reboot and take note of the Sites that it will affect which are listed on this screen. Confirm the server reboot by clicking on the "Reboot" button again and that will start the server reboot process. Please allow up to 10 minutes for the server to reboot and to come back online. You may find that it comes back online a lot faster than that.

01:26: The Scout platform was handcrafted by the cloud above team in Cornwall. If you have any comments or feedback on it then we would love to hear from you.