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Setting up an email account for a Windows Phone

Last updated by Steven Nicholas on March 28, 2023 12:38

Please follow the steps carefully, if you require further assistance please don't hesitate to get in touch.

  1. Starting from the home screen, swipe left to reveal the App list
  2. Select ‘Settings’
  3. Under ‘system’ please tap “email+accounts”
  4. Select “add an account” then choose “other account”
  5. Fill out the required information, adding your email address and password for that email account. *Tip* Select the “Show password” box to make sure there are no errors in the password.
  6. Now both fields are filled in, press “sign in”
  7. There may be a chance that your settings are not automatically recognized, you will need to select the ‘advanced’ option to continue
  8. After tapping ‘advanced’ you will want to select “Internet email”
  9. For the Account name, enter any name you wish to identify that email account
  10. Within the “Internet Email Account”, please enter your full email address
  11. The “Incoming email server” address will be
  12. Please select “IMAP4” or “IMAP” as your Account type
  13. The 'Username' field will be your full email address
  14. For the “Outgoing (SMTP) email server” field please enter the same as your incoming mail server address,
  15. Select “Outgoing server requires authentication” and to “Use the same username and password for sending emails”
  16. Select ‘sign in’ and your mailbox will now be set up.