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How to cancel your service(s)

Last updated by Steven Nicholas on June 08, 2016 15:43

Though we would love for you to stay, we understand there are many reasons you may be wanting to close your account or a particular service.

We try to make this process as simple as possible. 

1. Navigate to your client area: https://my.cloudabove.com/clientarea.php

If you do not know your login details, please contact us on 01872 672 050 or email us: support@cloudabove.com


2. Once logged into your client area, navigate to Services > My Services


3. Click on the service you wish to cancel, then select the “Request Cancellation” option on the left hand side navigation pane.


4. After clicking “Request Cancellation” briefly describe your reason for canceling then click “Request Cancellation”.